Arizona State Requirements


Required Continuing Education Hours

Life and Health Producers

License Periods Beginning Prior to January 1, 2014: (If you received your license before January 1, 2014) Only producers holding an Arizona resident license who also hold a non-resident insurance producer license in another state at any time during the expiring license term are required to take continuing education. (see CE exemptions below for more information and/or go to Arizona Renewal Preview.)

40 CE hours are required every 4 year license term (see license term below).

License Periods Beginning On or After January 1, 2014: (If you received your license on or after January 1, 2014) All licensees must complete 48 CE hours including 6 hours of Ethics every 4 year license term (see license term below). Producers planning to sell the following product(s) have special training or education requirements as described below:

Long-Term Care (LTC)
  • Initial 8-hour training requirement: Before selling, soliciting or negotiating LTC insurance products in Arizona, a producer must be licensed with the "Accident and Health or Sickness" line of authority; and have completed eight (8) hours of Arizona approved initial LTC training.

    • Ongoing 4-hour training requirement: A 4-hour follow-up course must be completed during every two-year period succeeding July 1, 2009, after the two-year period in which the person satisfied the initial 8-hour LTC training requirement.

    • For example, the first two-year LTCT period begins July 1, 2009 and ends June 30, 2011. The next two-year LTCT period runs from July 1, 2011through June 30, 2012, and so on. If a producer completed the initial 8-hour training prior to July 1, 2009, the 4-hour follow-up course must be completed by June 30, 2011 and in each two-year LTCT period thereafter. After July 1, 2009, an insurance producer must complete either the initial 8-hour training or the 4-hour follow-up in each two-year LTCT period.

Property and Casualty Producers

License Periods Beginning Prior to January 1, 2014: (If you received your license before January 1, 2014) 40 CE hours are required every 4 year license term (see license term below). Producers planning to sell the following product(s) have special training or education requirements as described below:

License Periods Beginning On or After January 1, 2014: (If you received your license on or after January 1, 2014) 48 CE hours including 6 hours of Ethics are required every 4 year license term (see license term below). Producers planning to sell the following product(s) have special training or education requirements as described below:

Flood Insurance Training

All Arizona-licensed resident insurance producers who sell federal flood insurance policies are required to complete a one-time 3-hour requirement on flood insurance.

Nonresident CE Requirements

If the home state of a non-resident licensee does not have a continuing education requirement, the non-resident licensee is subject to the same continuing education requirements as a resident licensee.
Long Term Care (LTC)
  • Nonresident producers may take an 8-hour NAIC course approved for use in any licensed state.

License Term

The renewal term is the last day of the license issuance month, every 4 years.

Final Exam Requirements

  • Exam proctor requirements: Online exams must be monitored by another licensed producer. The monitor is required to complete an online Declaration of Compliance before an individual can access the online exam. The Declaration of Compliance is electronically transmitted to AOIS upon completion of the exam. If the licensee launches the exam without a monitor present, he/she will be disqualified from receiving CE credit for the course..

  • Exam rules: The final exam is open book and must be passed with a grade of 70 percent or higher to receive credit. Students have unlimited retakes.

CE Carryover Allowance

Excess hours accumulated during any renewal period may not be carried over to the next reporting period.

Course Repetition Rules

A course may not be taken for credit more than once within a 4 year license period.

Certificate of Completion

American Online Insurance School provides online, printable certificates of completion in Arizona. Copies must be kept in files until the second renewal date for which the CE credits were earned.

CE Completion Reporting

American Online Insurance School reports course completions to Prometric every business day.

License Renewal Process

Licensees may renew a license up to 90 days before the license expiration date.

  • Use the Insurance Professional License Update System (IPLUS) to update address and telephone information and to either renew a license or print a license renewal application.

  • If IPLUS is not able to renew a license online; IPLUS will tell you the reason. Use IPLUS to print a renewal application and submit your application with any other required materials and nonrefundable fees by mail (must arrive in the Arizona Department of Insurance office on or before the expiration date of the license) or in person during Licensing Counter business hours.

  • View your license online after your license renewal application has been accepted (whether online or on paper) to make sure your license expiration has been extended and to make sure other license information is correct. NOTE: Arizona does not produce paper license certificates; click here or details.

  • Click here for the Arizona Department of Insurance's address, business hours, and other contact information.

CE Exemptions

The following individuals are exempt from CE requirements:

  • Licensees who hold a resident license in Arizona but have not held a license in any other jurisdiction at any time during the expiring license period

  • Nonresidents whose home state has a continuing education requirement are not required to complete Arizona continuing education.

  • Resident and non-resident adjusters

Helpful Links

Arizona Renewal Preview

Check your license status

View your CE transcript

Renew your license online

Arizona DOI Web site

Prometric Contact Information

Phone: 800-899-4184
Fax  800-735-7977
Email: pro.ce-services@prometric.com 
Web site: www.prometric.com

State Contact Information

Arizona Department of Insurance
Phone: 602-364-4457
Fax: 602-364-4460
Email: Licensing@azinsurance.gov

Mailing Address:

Licensing Division
2910 N. 44th St., Ste 210
Phoenix, AZ 85018-7256

American Online Insurance School provides information as a courtesy to individuals who are subject to continuing education (CE) as insurance producers, agents, adjusters and/or brokers. Although reasonable efforts have been made to ensure that the information provided here is accurate and current, neither American Online Insurance School nor its employees warrant or represent that this information is accurate and current. All information is subject to change without notice.


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