Arizona State Requirements

Required Continuing Education Hours

Life and Health Producers

All licensees must complete 48 CE hours including 6 hours of Ethics every 4 year license term (see license term below). Producers planning to sell the following product(s) have special training or education requirements as described below:

Long-Term Care (LTC)
  • Initial 8-hour training requirement: Before selling, soliciting or negotiating LTC insurance products in Arizona, a producer must be licensed with the "Accident and Health or Sickness" line of authority; and have completed eight (8) hours of Arizona approved initial LTC training.

  • Ongoing 4-hour training requirement: A 4-hour follow-up course must be completed during every two-year period after the two-year period in which the person satisfied the initial 8-hour LTC training requirement.


State required training for insurance producers that sell annuity products.

Initial Training Hours: 4

Frequency: One-time training must be complete prior to selling annuity products.

Effective January 1st, 2021, licensees who sell annuity products will need to complete a new annuity course that includes the new Best Interest rules. Licensees who have already completed a 4-hour annuity course prior to 1/1/2021 may complete a 1-hour annuity best interest course or complete the new 4-hour annuity best interest course. Licensees who have not completed a 4-hour annuity course must take the annuity best interests course prior to selling annuities.

Property and Casualty Producers

48 CE hours including 6 hours of Ethics are required every 4 year license term (see license term below). Producers planning to sell the following product(s) have special training or education requirements as described below:

Flood Insurance Training

All Arizona-licensed resident insurance producers who sell federal flood insurance policies are required to complete a one-time 3-hour requirement on flood insurance.

Nonresident CE Requirements

If the home state of a non-resident licensee does not have a continuing education requirement, the non-resident licensee is subject to the same continuing education requirements as a resident licensee.
Long Term Care (LTC)
  • Nonresident producers may take an 8-hour NAIC course approved for use in any licensed state.

License Term

The renewal term is the last day of the license issuance month, every 4 years.

Final Exam Requirements COVID-19 UPDATE: Updated April 1, 2020

  • Exam proctor requirements: The proctoring requirement for CE has been waived until social distancing recommendations are lifted.

  • Exam rules: The final exam is open book and must be passed with a grade of 70 percent or higher to receive credit. Students have unlimited retakes.

CE Carryover Allowance

Excess hours accumulated during any renewal period may not be carried over to the next reporting period.

Course Repetition Rules

A course may not be taken for credit more than once within a 4 year license period.

Certificate of Completion

American Online Insurance School provides online, printable certificates of completion in Arizona. Copies must be kept in files until the second renewal date for which the CE credits were earned.

CE Completion Reporting

American Online Insurance School reports course completions to Prometric every business day.

License Renewal Process

Licensees may renew a license up to 90 days before the license expiration date.

  • Use the Insurance Professional License Update System (IPLUS) to update address and telephone information and to either renew a license or print a license renewal application.

  • If IPLUS is not able to renew a license online; IPLUS will tell you the reason. Use IPLUS to print a renewal application and submit your application with any other required materials and nonrefundable fees by mail (must arrive in the Arizona Department of Insurance office on or before the expiration date of the license) or in person during Licensing Counter business hours.

  • View your license online after your license renewal application has been accepted (whether online or on paper) to make sure your license expiration has been extended and to make sure other license information is correct. NOTE: Arizona does not produce paper license certificates; click here or details.

  • Click here for the Arizona Department of Insurance's address, business hours, and other contact information.

CE Exemptions

The following individuals are exempt from CE requirements:

  • Licensees who hold a resident license in Arizona but have not held a license in any other jurisdiction at any time during the expiring license period

  • Nonresidents whose home state has a continuing education requirement are not required to complete Arizona continuing education.

  • Resident and non-resident adjusters

Helpful Links

Arizona Renewal Preview

Check your license status

View your CE transcript

Renew your license online

Arizona DOI Web site

Prometric Contact Information

Phone: 800-899-4184
Fax  800-735-7977
Web site:

State Contact Information

Arizona Department of Insurance
Phone: 602-364-4457
Fax: 602-364-4460

Mailing Address:

Licensing Division
2910 N. 44th St., Ste 210
Phoenix, AZ 85018-7256

American Online Insurance School provides information as a courtesy to individuals who are subject to continuing education (CE) as insurance producers, agents, adjusters and/or brokers. Although reasonable efforts have been made to ensure that the information provided here is accurate and current, neither American Online Insurance School nor its employees warrant or represent that this information is accurate and current. All information is subject to change without notice.